WE DRAW YOUR ATTENTION TO THESE TERMS AND CONDITIONS WHICH APPLY WHENEVER YOU BUY GOODS FROM US ONLINE. PLEASE READ THEM
VERY CAREFULLY BEFORE YOU PROCEED TO MAKE YOUR PURCHASE BECAUSE THEY EXPLAIN IMPORTANT INFORMATION ABOUT THE BASIS ON WHICH WE WILL SELL
GOODS TO YOU.
BY PLACING AN ORDER YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
YOU SHOULD PRINT AND KEEP A COPY OF THESE TERMS AND CONDITIONS FOR YOUR RECORDS.
In these Terms:
"Website" means our website at http://www.choicestore.co.uk/.
"Goods" means the goods which we will supply to you in accordance with these Terms and Conditions.
"Order" means an order which you place with us detailing the goods you wish to buy from us.
"We/Us/Our" means Choice Ltd (company number 2812899) of Spring Gardens Industrial Estate, Romford, Essex, RM7 9LD.
"You/Your" means you, the person using our website and/or buying goods from us.
1. HOW THESE TERMS AND CONDITIONS APPLY
1.1 The Terms in Section A explain how Our website must be used. They apply to ALL users of the website. Section B also
applies when you buy goods using the website. We may amend the Terms from time to time and you are advised to check them regularly for
any changes which we make.
1.2 When you use the website, we may gather information about you and your visit to the website. Information about this can
you and form the contract between us ("Contract").
Section A: Terms of Website Use
2. ABOUT THIS WEBSITE
2.1 This Website is operated by Choice Ltd, a company registered in England and Wales with Company Number 2812899. Our
registered office is Spring Gardens Industrial Estate, Romford, Essex, RM7 9LD. and our VAT registration number is 787440102.
2.2 This Website is aimed at people who are consumers. The information on this Website is in English, all communications
shall be in English and the Website is designed to comply with English law. You may be viewing the Website in a market in which we do
not commonly sell our goods and We cannot be held responsible for non-compliance with any local advertising or other laws in relation to
this Website or its contents. We may restrict access to some parts of the Website to users who have registered with Us.
3. OUR RIGHTS IN THE WEBSITE
The copyright and other ownership rights (known as "Intellectual Property Rights") in this website and its contents
(including design, text, logos, trade names, graphics, software and any other material) are owned by Us or Our licensors. You must not
yourself or allow anyone else to publish, copy, distribute or modify any of the content of this website. Anyone may view this website
and print pages from it for personal use only, for browsing Our products and placing an Order with Us. Any other use is strictly
prohibited without Our prior written consent. You must not make any copy of any material from the Website for any business related use
You must not in any way copy, reproduce or use any trademarks, logos or brand names which appear on the Website. Linking to
our website on other websites is at Our discretion and We may require that you stop providing links to our website at any time.
We may use any information which you upload to our website as we decide and We may also disclose that information to a
4. WEBSITE CONTENT
We have taken great care in compiling this website but neither we nor our directors, employees or other representatives or
any other companies within Our group of companies will be responsible for any damages, losses or costs however they arise as a result of
Your use of or reliance on the website. Although We aim to provide information which is accurate and up to date, We do not guarantee to
do so. You are responsible for making sure that Your reliance on this Website is suitable for your own purposes and the information
which We provide is not intended to be advice which You should rely on. The information contained on this website is provided on an "AS
IS" basis and We exclude all warranties and representations of any kind with respect to this website and its contents to the fullest
extent which the law allows.
We may change, remove or in any other way adapt the content of Our Website at any time and without advance notice.
We may provide links to other websites. If we do this, those links are provided for Your convenience only and We cannot be
responsible for the content or availability of those websites or Your use of them.
We do not guarantee that this Website will always be available or be free from error, virus or similar.
We aim to ensure that the product images on Our website are as accurate as possible but there may be slight colour
variations between the goods and the images shown online.
5. HOW YOU MUST USE THIS WEBSITE
Submissions or comments which are in any way defamatory, abusive, obscene, unlawful, sexist, racist or which may in any way
cause offence to any person are strictly prohibited. You must not use any abusive language, be aggressive, swear, threaten, harass or
abuse any other person including but not limited to other users of this website.
All information which you submit should be accurate, truthful and should not be copied.
You must use Your own identity at all times when using the Website and should ensure that all information which You provide
is accurate and up to date to the best of your knowledge. You must not use information about any other person except if You have their
permission to do so.
You must not corrupt the website, flood it with information causing it to malfunction or use any features which may affect
the website such as any worms, viruses or similar harmful elements. The use of spam (that is, multiple, unsolicited or undesired bulk
e-mails) is also forbidden.
We will not be liable for any loss or damage which You suffer as a result of any harmful material infecting Your computer,
data or other material due to Your use of Our website.
If You have a password as part of Our security procedures, you must treat that information as confidential and must not
disclose it to anyone.
We may refuse access to this website to anyone who does not comply with these Terms.
Section B: Terms of Sale
6. OUR AGREEMENT FOR THE SALE OF GOODS AND THE ORDERING PROCESS
6.1 The website displays goods which are advertised for sale and gives information about them. By advertising goods on the
website, we are inviting You to place an order with Us. If you place an order, we are not obliged to accept that Order and the contract
between Us will only be formed if and when We accept your order. Neither submitting an electronic order form, nor completing the
checkout process constitutes Our acceptance of your order. Our acceptance of your order and the completion of the Contract between You
and us will take place upon despatch to you of the goods. You may include any number of items within a single order, subject to
any restrictions set out in these Terms or on the Website and each order which You place will be a separate contract between us. We
reserve the right to refuse to supply Goods to any person. We are under a legal duty to supply goods that are in conformity with
the contract and we aim to ensure that the images on our website are as accurate as possible but there may be slight colour variartions
between the goods and the images shown.
6.2 Any terms and conditions appearing or referred to in the order or otherwise stipulated by You shall have no effect. Any
variation of the contract must be confirmed in writing by Us.
6.3 The following paragraphs explain the process which You will need to go through to place an order and how the contract
for the sale of goods between us will be formed. This section also explains important information about payment and delivery.
Step 1 - Choosing your Goods
You can select a product for purchase by clicking on the item which You are interested in and then clicking on "Add to
Step 2 - Reviewing Your Bag
You can review the products which You have added to Your bag. You can change the contents of your bag by amending the
quantity of goods you want to order (which may be subject to a maximum number of items, per size from time to time), removing any
unwanted items by clicking 'Remove' and viewing the bag total value. You can also enter any voucher code which you may have. Entering
a valid voucher code and clicking 'Apply' will update the basket total. You can then continue shopping and adding to your bag if you
wish or if you don't want to buy anything else, go straight to the next step.
Step 3 - Going to Checkout
Once you have finished shopping, You will then be asked to choose your delivery options. Once you have done this, you
should select 'Checkout Securely' or, alternatively, you can choose to pay with Apple Pay at this stage by clicking on the Apple Pay
Step 4 - Completing Your Billing & Delivery Address
If You are an existing Customer and You have already logged in, the billing address details You have previously entered
will now appear. If you are not logged in, or if this is your first visit, you will be asked to enter Your billing address. You
will then be asked to enter Your delivery address. You have the option of selecting the same address as your billing address. You then
have the option to review your delivery option at this point. You must provide us with the correct address details. We will not be
liable for any delay to or failure of delivery as a result of your failure to provide accurate address details. If you are happy
that you have entered Your details correctly, you can proceed by clicking on 'Continue Securely'.
Step 5 - Entering Your Payment Details
You will then need to enter Your payment details. Please check this information very carefully. If You are logged in as an
existing customer and you have previously saved Your payment details, they will appear here. If you want to check Your Order, Your Order
summary page will be in the right hand corner. This includes details of the goods in your order. You should check the details at this
stage very carefully as this is the final stage in the order process at which you can correct any mistakes or change the goods which you
want to Order. You can do this by returning to the home page and completing the process set out above again. If You are happy with your
order, click 'Continue Securely'.
Step 6 - Placing Your Order
By clicking on 'Continue Securely', you are confirming that you have read, understood and accepted these Terms. At this
point your details will be submitted to Us.
Step 7 - Order Acknowledgement
Once we have received confirmation that your payment has been authorised, a screen will appear, thanking you for your
Order. You will be given an order reference and an e-mail will be sent to you to acknowledge your order. It will confirm the goods,
price and any delivery charge. Print a copy of the Order acknowledgment and e-mail and keep them for your records. Please note, our
acceptance of your order (regardless of the content of any emails we send you) will only take place on despatch of your order.
6.4 We may refuse your order or cancel your order if we decide it is reasonable to do so which may include circumstances
6.4.1 We are unable to obtain authorised payment or the payment process is incomplete; or
6.4.2 We identify a product or pricing error on the Website; or
6.4.3 You fail to meet any criteria for eligibility of purchase which We may impose from time to time; or
6.4.4 We suspect that your order is related to fraudulent activity; or
6.4.5 You fail to submit all necessary and relevant details to allow Us to fulfil the order; or
6.4.6 Goods are unavailable or out of stock.
6.5 We may contact you by telephone or email to verify details before We are able to process and despatch your order or We
may be unable to accept it. For example, we may do this if your order is of particularly high value.
6.6 The Goods shown for sale on this Website are intended for private, consumer use and You must not resell goods or offer
them as a commercial enterprise. We reserve the right to limit the total value of goods which can be included in an order. If the total
value of goods in your bag exceeds the limit which We may choose from time to time, then We will contact You.
7. PRICE AND PAYMENT
7.1 Prices and delivery charges are as published on the website when we accept your order. Prices include VAT and are in
pounds sterling. Delivery charges are shown separately. All applicable delivery charges are as stated on the website at the time you
place your order. The delivery charge for the Order is shown on the shopping basket page below Your chosen items. This means
that if You order more than one item, there is no delivery charge for the additional items.
7.2 We may amend prices at any time. Where there is a difference between a price at the time the order is made and
when we ship your order, we will inform you by email or telephone and ask you if you wish to proceed. If you decline and for any
reason payment has already been taken, it will be re-credited to Your credit or debit account.
7.3 Offers and promotions on the website are subject to availability and we may change or withdraw them at any time and
without notice. Nothing shall oblige Us to maintain offers or promotions for any period. Additional terms may apply, details of which
will be displayed. Any discount codes provided for use on www.choicestore.com are not redeemable on Stone Island, Moncler, Canada Goose, Comme Des Garcons, C.P Company or any sale items unless otherwise stated. Discount codes cannot be applied retrospectively. Please contact email@example.com for any questions.
7.4 We must receive payment for the goods in full before they are despatched.
7.5 We accept payment via Paypal and Apple Pay and most major credit and debit cards including Visa, Mastercard, Maestro and American
Express. Unfortunalty at this time we do not accept Amex. You must only use a card if you are the named cardholder. By placing an order,
you confirm that you are the authorised cardholder. All credit and charge card holders are subject to validation and security checks as
well as authorisation by the card issuer and any additional terms imposed by the issuer. If the issuer does not authorise payment, we
will not accept your order and will not be liable for any delay or non-delivery.
7.6 Your card provider may charge you for using You card on our website. Please check the terms and conditions with your
card provider carefully and in advance of submitting your payment details.
7.7 If We do not have sufficient stock of goods, we will notify You by e-mail or telephone and your credit or debit card
transaction will be cancelled or refunded. We will do this as soon as possible and by no later than 30 (thirty) days from the due
delivery date. We will not be responsible for any compensation if goods which you order are not available for any reason.
7.8 We will validate the names, addresses and other details supplied by you against commercially available records
(including Electoral Roll data and credit reference services). We may also use third parties to do this. Information which You provide
to us may be disclosed to a registered credit reference agency which may keep a record of the information. By ordering from us you agree
with us is as secure as possible.
If You Change Your Mind
8.1 You have a legal right to cancel the contract for any reason at any time within 14 (fourteen) days of the day
after you receive the goods. This is the legal "cooling off period".
8.2 If you simply change your mind, you can cancel your order at any time within 14 (fourteen) days of the day after you
receive the goods. If you simply want to exchange the goods you have ordered, you must do so within 14 (fourteen) days of the day after
you receive the goods.
8.3 To cancel, you can use any form of communication (including e-mail or fax & telephone) that you want to do so. You must notify us in writing within 14 (fourteen) days of the day after you receive the goods if you wish to proceed with a cancellation. You must return the goods in their original condition with branded tags attached, and send them back to us as soon as possible but you must do so within 14 (fourteen) days after you have provided written confirmation of your cancelation request. Our contact details are: firstname.lastname@example.org
8.4 To exchange a product simply return the item with your paperwork to our returns address and detail the new
item you require. Our returns department will process your exchange as long as the item you want to receive is in stock. It must be noted that we are only able to exchange items for products of the same monetary value.
And our Returns Address is:
Online Returns Department
PO BOX 2892
8.4 We will refund the money due to you as soon as possible but by no later than 30 (thirty) days from the day on which you
tell Us that You wish to cancel. We will refund the full price of the returned goods. If you cancel the contract by telling us in
writing that you want to do so within the legal "cooling off period" (within fourteen working days of the day after you receive the goods -
see Clause 8.1 above), then We will also refund any standard delivery charge which you may have paid when we sent the goods to you.
Please note though that if you want to return only some items but keep the rest of your order, you may not be entitled to a refund of
the delivery charge. If you cancel the Contract but only inform us that you wish to do so after the fourteen day cooling off period, then
we won't refund the delivery charge. In any event, if You have changed your mind about your order, you will be responsible for the cost
of returning the goods to us. From time to time, we may offer free returns options, please check the Website for further details.
If Things Go Wrong
8.5 We warrant that the goods which we supply are of satisfactory quality and are fit for the purpose for which goods of
that nature are commonly supplied.
8.6 If You return goods to us for a reason other than if you change your mind, we will inspect the goods and either replace
them or refund the full purchase price for Goods if we accept that there is a manufacturing defect or other fault in the goods. This is
subject to you returning the goods to Us within a reasonable period.
8.7 We will replace the goods or refund you provided that the defect or fault is not caused by usual wear and tear, damage
caused deliberately or accidentally, Your negligence or if you fail to follow product instructions or if the goods have been misused,
altered or repaired without Our approval. Any refund will also include any delivery charges which You have paid and your cost of
returning the Goods to Us. If We do not find any fault or defect then your cancellation and refund rights are limited to those set out
in Clauses 8.1 to 8.4 above although this does not affect your statutory rights. Subject to Clause 9 below, the remedy in this Clause
8.7 represents our entire liability to you for any claim in respect of the goods which the law provides, in so far as we are permitted
to limit our liability to you.
8.8 If you believe that goods have a defect then you should not make any further use of them before returning them to us.
Nothing in these Terms shall affect your statutory rights. These are Your rights granted by law and which cannot be changed by us.
8.9 If you wish to return goods in accordance with Clause 8.7, You may return the goods to Us in an unused, reasonable
condition to the returns address in Clause 8.3.
8.10 We will aim to process your refund or replace the goods as soon as possible but will do so within 30 (thirty) days of
you returning the Goods to Us. Please contact us at email@example.com for delivery charge refunds. However, We reserve the right to
send any goods which You claim are faulty to our inspections team.
8.11 Whenever You return goods to Us either because you believe they are faulty or because You change Your mind,
We ask that Goods are returned to us, either by recorded delivery or courier so that you have proof of posting. We will not be
responsible for goods which are lost or damaged in the post.
8.12 Our Christmas return policy is extended from 7/11/22. All orders placed between 7/11/22 and 23/12/22 can be returned as late as 8/1/23.
9. OUR LIABILITY
9.1 NOTHING IN THE CONTRACT OR ELSEWHERE WILL EXCLUDE OR LIMIT OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR
NEGLIGENCE OR ANY LIABILITY FOR FRAUDULENT MISREPRESENTATION OR FRAUD OR LIABILITY WHICH WE ARE RESPONSIBLE FOR IN RELATION TO CONSUMER
PROTECTION RIGHTS OR FOR ANY OTHER MATTERS WHICH IT WOULD BE ILLEGAL FOR US TO EXCLUDE. YOUR STATUTORY RIGHTS ARE NOT AFFECTED.
9.2 TO THE EXTENT THAT WE ARE LIABLE TO YOU IN RESPECT OF BREACH OF CONTRACT, FOR NEGLIGENCE OR FOR ANY OTHER LIABILITY IN
RELATION TO THE GOODS OR THIS CONTRACT OR OTHERWISE, OUR TOTAL LIABILITY TO YOU WILL BE LIMITED TO THREE TIMES THE PRICE OF THE GOODS
WHICH ARE THE SUBJECT OF THE LIABILITY, PAID BY YOU TO US AND ANY FORESEEABLE LOSSES AS A DIRECT CONSEQUENCE OF OUR BREACH.
9.3 UNLESS WE EXPLICITLY STATE ELSEWHERE, WE SHALL NOT BE RESPONSIBLE FOR ANY INDIRECT OR SPECIAL LOSSES WHICH HAPPEN AS A
SIDE EFFECT OR CONSEQUENCE OF ANY MAIN LOSS OR DAMAGE OR FOR ANYTHING WHICH WE OR YOU COULD NOT REASONABLY ANTICIPATE. THIS INCLUDES BUT
IS NOT LIMITED TO THE FOLLOWING, HOWEVER THEY ARISE:
9.3.1 LOST PROFITS;
9.3.2 LOSS OF INCOME OR REVENUE;
9.3.3 LOSS OF SAVINGS;
9.3.4 LOSS OF DATA;
9.3.5 LOSS OF USE OF MONEY.
9.4 Some of the items which we offer for sale are fashion items and may not be suitable for sports or other activities. You
should therefore satisfy yourself that items are suitable for the type of sports activity that you wish to use them for.
10.1 We aim to deliver the goods within the indicative timescales shown on our website. References to "working day" shall
mean any day of the week excluding Sundays and Bank Holidays. However, time is not of the essence for delivery or performance which
means that We will not be responsible if goods are delivered outside those times and We will not be liable for the consequences of any
delay. If We are unable to deliver the goods within the indicated timescale, we shall use reasonable efforts to tell You this by e-mail
and give an amended delivery time. Our liability to you is capped at the limits set out in Clause 9.2 above.
10.2 If goods are out of stock then we will let you know by e-mail if you order more than one product, we do not guarantee
that all goods will be delivered to you in one delivery and We reserve the right to deliver in multiple consignments.
10.3 Ownership of the goods will only pass to you upon despatch of the goods. The goods will be at your risk from the time
of delivery and you should therefore take reasonable care of them.
10.4 If the goods or quantity which you receive are not as you ordered due to our error then you should inform Us by
telephone, email or letter using the contact details set out at Clause 8.3, as soon as possible after you receive the goods and become
aware of the error. We will make good any error. We will also reimburse to you any delivery costs which you incur in sending the
incorrect goods back to us. However, we ask You to contact Us in advance to arrange Your return. Any goods which you receive in error
and intend to return should not be used by you.
10.5 Goods will be delivered to the address which you provide in the order process however delivery practices may vary
depending on which carrier is delivering the goods. You must provide a valid address for delivery. The delivery method which We use may
vary depending on the nature and number of the goods. We shall select what We think is the most appropriate delivery method for the
Goods. For further information on deliveries please see Delivery Info.
10.6 We reserve the right to make alternative arrangements for delivery, which will depend upon the carrier We use to
deliver the goods. The may include leaving the goods with a neighbour or in a safe place in or around your property.
10.7 As a result of various international carrier restrictions, certain products We sell are not eligible for international
delivery. This will either be detailed in the item product description, at the checkout stage when You add such items to Your bag or,
in limited circumstances, We may have to cancel Your Order and issue You with a full refund.
11. OUR RIGHTS IN THE GOODS
All ownership rights known as intellectual property rights in the goods including all designs, trade marks, brand names,
images and logos are and shall remain Our property or those of our licensors. At no time shall any rights, title or interest in the
intellectual property rights pass to you.
12.1 We will not be in any way responsible to You for a failure to sell goods which You wish to buy or otherwise for a
failure to comply with Our obligations under the Contract or any costs or liabilities which You incur as a result of any circumstances
beyond Our reasonable control including but not limited to any act of God, flood, fire, trade dispute, lack of third party materials or
services or terrorist acts.
12.2 The contract between you and us is binding. You may not transfer or assign your rights or obligations to another
person without Our express agreement. We may transfer or assign our rights and obligations under the contract or appoint third parties
to assist Us in performing Our obligations at any time provided that this will not reduce our obligations to you.
12.3 If any clause of this contract is found in any way to be void by a court or other competent authority then all other
clauses of the contract will continue to apply.
12.4 If either We or You do not at any time act on any rights which we have under this contract then it will not affect the
rights of either of us to enforce any rights at a later stage. If either of us chooses not to rely on a right which we have, it will not
affect any other rights which either of us has.
12.5 This contract is subject to English law and both we and you agree that any dispute arising under or connected to it
will be decided by the English courts.
12.6 We may amend these Terms at any time and without notice to You. Any change will take effect immediately after
being posted on the website and will be deemed to be accepted by any person who uses the website. Where you have already placed an order
which We have accepted, the contract will remain subject to the version of the Terms which were in place at the time at which you placed
12.7 Nothing in these Terms seeks to exclude or limit any rights available under applicable law which cannot be excluded or
limited. This means that these Terms will not change any rights which the law grants to You which that law does not allow Us to change
12.8 Any notice You send to Us will be deemed delivered as follows, depending on how You send it:
12.8.1 on the day on which it is left if You deliver the notice by hand; or
12.8.2 on the day on which it was posted if You post the notice as shown on proof of postage; or
12.8.3 on the day on which it is sent correctly if by fax or email;
and in each case it should be sent to the address set out at Clause 8.3.
12.9 A person who is not party to this Contract shall have no right under the contracts (Rights of Third Parties) Act 1999
to enforce any term of it which means that only We and You have rights under it. This does not affect any right or remedy of any person
which exists or is available otherwise than under that Act.
12.10 The contract is the entire agreement and understanding between Us in respect of its subject matter and will supersede
and replace any prior agreements, understandings or arrangements whether written or verbal. We each acknowledge that in entering into
the contract neither of us has relied on any representation or promise given by the other or implied from anything said or written other
than as specifically set out in the contract or on the website. If you are uncertain as to your rights under the contract or you want
any explanation about them please write to or email our customer services department, at the address set out above.
12.11 We have a procedure for investigating complaints and for dealing with queries about our website. Please contact:
Choice Ltd, Spring Gardens Industrial Estate, Romford, Essex, RM7 9LD
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